7016.1.1: Strategic Planning Process The graduate evaluates the components of strategic planning and integrates strategic planning within varied healthcare settings.
7016.1.2: Strategic Leadership Methods and Concepts The graduate evaluates the use of systems theory, organizational development theory, change management, and leadership concepts in the strategic planning process within evolving healthcare settings.
7016.1.3: Evolving Trends in Healthcare and Nursing The graduate evaluates healthcare trends and adapts strategic planning process to meet the changing healthcare environment.
7016.1.4: Effect of Technology on Healthcare The graduate evaluates the use of technology within the healthcare setting as it relates to the organizationas strategic plan.
Introduction:
This assessment will require you to analyze a healthcare systemas survey data (Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS) and develop a strategic plan for improvement of organizational scores. The HCAHPS results posted on Hospital Compare, which is part of the governmentas Medicare website, allow consumers to make fair and objective comparisons between hospitals and state and national averages on important measures related to the patientas unique perspective of the care received. You will need to incorporate the most recent survey scores data analysis (including comparison scores/benchmarking), impact of scores (financial and quality), organizational structure/design, use of technology, and influential cultural and social/environmental factors into this project. You may select a method of presentation that involves either a media presentation or a business plan document that will provide a thorough analysis, a plan that includes stakeholder involvement, and a timeline for implementation, evaluation, and outcome measurement.
Scenario:
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