One of the most skipped steps in the strategic planning process is the evaluation phase. Assume that you work for a hospital that has just implemented its 5-year strategic plan and the plan has been in effect for 1 year.
• What do you feel is the most appropriate way to evaluate this plan, and what time frame would you use for evaluation? Why?
• Is the valuation and control process appropriate for a healthcare organization that emphasizes creativity? Are control and creativity compatible? What is an example of a creative venture for the typical acute care hospital?
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